Don has had 20 years of experience at the highest levels of management in both Human Resources and strategic planning. Throughout his career he has helped senior management understand the critical link between business strategy and the use of corporate resources, especially people.

Before consulting, he was Senior Vice President and Manager of Human Resources at Security Pacific Bank Washington in Seattle (formerly Rainier Bank), and Vice President of Human Resources for Delmed Inc., a high-tech medical products and services firm in Boston. Previous to that he was Vice President of Personnel Services at BankBoston.

Don wrote "Personnel Management in Banking," and has published numerous articles on HR and organizational development. He has been on the adjunct faculty at Babson College, Suffolk University and the University of Washington, and designed a master's program in management and leadership at City University in Seattle. He currently teaches in the MBA program at Seattle University and volunteers his time on the board of the School of Social Work at the University of Washington. He is on the local board of the Boys & Girls Club.

He earned his undergraduate degree in Political Science from the University of Michigan, and a master's in Social Ethics and a doctorate in Organizational Studies from Boston University.